The Global Shopper Study reports that 77% of customers prefer ordering online. Therefore, commercial companies invest largely in development of web services and mobile apps to help increase customer loyalty and sales.

TransContainer is a leading intermodal container operator that manages the largest fleet of containers and flatcars in Russia. The company delivers goods by road or rail, or across oceans and seas on cargo ships to Europe and Asia. It has 38 terminals and 90 offices for clients. They created a web service where users can place an order and get the necessary shipping documents.

Web service aimed to reduce the load on call centers and increase online sales. The first stage included launching a desktop version, which provided sales growth but was not big enough. Most customers still placed an order at the warehouse, where they only had their phones with. So, the company needed a mobile app to make the process easier and more accessible. Rubius undertook the development of a mobile app for TransContainer.

The mobile app helps TransContainer clients to:

• Get quotes for cargo shipping in 10 seconds, including international shipments
• Choose the best shipping mode
• Place an order quickly and pay online
• Get the consignment note directly in your account
• Track the location of the shipment using an interactive map

The application is integrated with accounting and production systems, as well as with the reference and information base of TransContainer. This allows you to enter shipment data automatically without any errors and then generate shipping documents. 

Online users of TransContainer appreciated the updated service and mobile application right away. The number of online users immediately increased to 8,500 in the first year. It is an award-winning app acknowledged by the Global CIO, a community of digital transformation leaders.